Terms of Service
The terms of Digital Brain's text-message service for clients.
The program
Digital Brain website updates is a text-message service for Digital Brain clients only; we don't offer it to the public. You text 1-844-455-IDEA (844-455-4332) with a change you'd like on your website; we reply to confirm details, send a preview link and pictures of the change, and publish it when you approve.
How it starts
We give clients our number when their website is delivered, and we add the mobile numbers of the people they choose. Your first text gets this reply:
Digital Brain: thanks for texting about your website. To get texts about your website changes, reply Y. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Reply Y to confirm. Until you do, we won't text you anything else. Texting is optional: you can always reach us through our contact page instead. How texting works, step by step.
How changes are made
An automated assistant reads your texts, asks about anything unclear, and makes the change on a preview copy of your site. A person from our team steps in whenever it's needed, and you can ask for one at any time. Only the people you name can request changes, and only those you name as approvers can publish them.
Message frequency and costs
Message frequency varies with your requests. Message and data rates may apply, depending on your mobile plan.
Help
Reply HELP to any text for help, or contact us at support@digitalbrain.net.
Stopping texts
Reply STOP at any time (or END, CANCEL, UNSUBSCRIBE or QUIT). We'll send one message confirming you're unsubscribed, and then no more. Reply START to receive texts again.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Our Privacy Policy explains what we collect and who handles it for us.
Last updated: October 29, 2026