Privacy Policy

Who we are

Digital Brain designs, builds and hosts websites and apps, with offices in Jacksonville, FL and Detroit, MI. This policy covers digitalbrain.net, our contact form, and the text messages we exchange with our clients about their websites.

What we collect

• When you use our contact form: your name, email, phone number if you give it, and your message.
• When you text us as a client: your mobile number, the texts and photos you send, and our replies.
• When you visit: we count visits with Umami, an analytics service that doesn't use cookies. It records the pages viewed, the site that sent you, and your browser, device type and country. It doesn't identify you.

How we use it

To answer you, to do the work you ask for, and to run this website. For texts, that means understanding the change you want, making it, sending you a preview to approve, and telling you when it's live. We don't sell personal information, and we don't use it for advertising.

Text messages

We don't sell or share your mobile number or your consent to receive text messages with anyone for their marketing.

We text only clients who texted us first and confirmed by replying Y, and only about the website changes they ask for. Message frequency varies with your requests. Message and data rates may apply. Reply HELP for help or STOP to stop at any time. Our Terms of Service explain the program.

Who handles it for us

These companies process information for us, only to provide their service to us:

• Google Cloud hosts this website and stores form messages, texts and website files.
• Resend emails contact-form messages to our team.
• Twilio delivers our text messages.
• Anthropic provides the AI model (Claude) our assistant uses to read your texts and photos and make the change you ask for.
• Umami counts visits to this website.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

How long we keep it

We keep form messages and texts while we work together and for our records afterward, and we delete them when you ask, unless the law requires us to keep them.

Your choices

Reply STOP to any text to stop receiving them. To see, correct or delete what we hold about you, contact us at support@digitalbrain.net.

Changes to this policy

If we change this policy, we'll update this page and the date below.